How Long Does SHEIN Take to Deliver to South Africa?
By MoneyToday Team • Dec 11, 2024 • 5 min read
SHEIN has become incredibly popular in South Africa thanks to its affordable fashion and massive selection. But the big question everyone asks: how long will my order actually take to arrive?
The short answer is 7 to 21 days depending on the shipping method you choose and whether customs decides to inspect your parcel. Here's everything you need to know.
SHEIN Delivery Times to South Africa
| Shipping Method | Estimated Time | Cost |
|---|---|---|
| Standard Shipping | 7 - 14 business days | Free over R750 |
| Express Shipping | 5 - 10 business days | R80 - R150 |
* These are estimates. Actual delivery times may vary due to customs processing and local courier delays.
Where is My Parcel? The Journey Explained
Processing (1-3 days)
SHEIN picks, packs, and prepares your order at their warehouse in China.
International Shipping (3-7 days)
Your parcel is flown from China to South Africa, usually via cargo flight.
Customs Clearance (1-5 days)
SARS customs inspects and clears your package. This is where delays often happen.
Local Delivery (1-3 days)
Buffalo Logistics or The Courier Guy delivers to your door or a collection point.
Customs & Import Duties
Orders over R500 may attract customs duties and VAT.
South African customs can charge up to 45% duty on clothing plus 15% VAT. SHEIN usually declares low values, but if SARS re-assesses your parcel, you may need to pay extra before collection. Keep your order under R500 to minimize this risk.
Tips for Faster Delivery
- Order early: Avoid sale periods (11.11, Black Friday) when warehouses are overwhelmed.
- Use Express: If you need it urgently, the extra R80-R150 is worth it.
- Track religiously: Use the SHEIN app and check Buffalo/Courier Guy tracking once it lands in SA.
- Keep orders small: Multiple small orders under R500 are less likely to be flagged by customs.
- Double-check your address: Wrong addresses cause major delays with local couriers.
How to Track Your SHEIN Order
SHEIN App/Website
Go to "My Orders" and tap on your order to see the tracking timeline. This updates in real-time.
Buffalo Logistics
Once in SA, you'll get an SMS with a Buffalo tracking number. Track at buffaloexpress.co.za
The Courier Guy / Pudo
Some orders are handed to TCG for final delivery. You can collect from a Pudo locker if offered.
Frequently Asked Questions
Why is my SHEIN order stuck at customs?
SARS randomly inspects parcels. If stuck for more than 5 days, contact Buffalo Logistics - you may need to provide proof of payment or pay duties.
Can I get same-day or next-day delivery?
No. SHEIN ships from China, so even express takes at least 5 days. For urgent fashion, try local retailers like Mr Price or Superbalist.
What if my order never arrives?
SHEIN has a 60-day delivery guarantee. If it doesn't arrive, you can request a full refund through the app.