TymeBank Internet Banking — Now GoTyme Bank
TymeBank officially rebranded to GoTyme Bank on 22 January 2026. Same licence, same deposits, same accounts — new app and new name. Here's how to log in, register, and use it in 2026.
The rebrand in plain English
- · 22 January 2026: TymeBank became GoTyme Bank.
- · Your account number, card and credentials carried over. You don't need to reapply.
- · The TymeBank app is now the GoTyme Bank app after an automatic update — same install on your phone.
- · Your money is protected by the same banking licence and SARB deposit-insurance rules.
- · In March 2026 GoTyme started closing the Pick n Pay store kiosks and replacing them with mall-based Consumer Hubs. Cash deposits and withdrawals at Pick n Pay tills still work.
How to log in to GoTyme Bank
- 1
Open the GoTyme Bank app
If you previously had the TymeBank app, it has updated automatically to GoTyme Bank. If not, download it from the Play Store or App Store — search "GoTyme Bank".
- 2
Enter your registered cellphone number
The same number you used to open your TymeBank account.
- 3
Enter your 5-digit PIN — or use biometric login
Fingerprint or face ID is enabled in Settings → Security after first login.
- 4
Verify with OTP if you're on a new device
GoTyme will send a one-time PIN via SMS to your registered cellphone for added security.
How to open a GoTyme account (5 minutes, free)
- 1
Download the GoTyme Bank app
Search "GoTyme Bank" on the Play Store or App Store.
- 2
Enter your SA ID number
The app verifies against the Home Affairs database in real time.
- 3
Take a selfie for biometric verification
Liveness + face-match against Home Affairs photo. About 30 seconds.
- 4
Set your 5-digit PIN
Memorise it — this is your daily login PIN.
- 5
Collect your physical Visa debit card (optional)
Walk into any participating Pick n Pay, Boxer or TFG store and pick up the card. The card is mailed to you on request too.
No proof of address or paper documents required at sign-up. Account is FICA-light at first; some features (higher Send Money limits) require uploading proof of address inside the app later.
No desktop internet banking — and why
Unlike FNB, Capitec or Standard Bank, GoTyme Bank has no full-feature desktop online banking site. The web presence (gotyme.co.za) is help articles, the Newsroom and login for personalised support — not a place to make transfers. Everything transactional happens in the mobile app. If you need desktop banking, GoTyme isn't the right bank for you.
What you can do in the GoTyme app
Send & receive payments
EFT to any SA bank (free), PayShap to any participating bank, plus GoTyme-to-GoTyme instant transfers.
Send Money
Send to any SA cellphone number — recipient collects cash at any Pick n Pay, Boxer or Shoprite cashback till.
Pay beneficiaries
Add saved payees and recurring debit orders. EFT is free.
GoalSave
Up to 10 named savings goals, base 6% interest, boosted to 10% with 10-day notice and no partial withdrawals.
Buy prepaid
Airtime, data, electricity and Lotto tickets, no extra fee.
Card controls
Freeze / unfreeze your Visa card, change PIN, view CVV, set spending limits.
Statements
Download PDF statements (90 days in the app, longer on request).
Bill payments
Pay common SA bills (Telkom, MTN, Vodacom, DSTV, municipal accounts).
GoTyme Bank fees (May 2026)
| Service | Cost |
|---|---|
| Monthly account fee | R0 |
| EveryDay card | R0 |
| EFT payment (sent) | R0 |
| Card swipe at retailers (SA) | R0 |
| ATM withdrawal (Pick n Pay / Boxer / Shoprite / Checkers cashback) | R3 flat |
| ATM cash withdrawal (any SA ATM) | R10 per R1,000 |
| Send Money (eWallet-style) | R2.50 per send |
| Debit order | R0 |
| In-app statements & notifications | R0 |
Pricing as published on gotyme.co.za. Pay-as-you-use model — no monthly fee even if you don't transact. International card spend and remittance fees apply separately.
GoalSave: the savings feature that matters
GoalSave is GoTyme's sub-savings tool — up to 10 named pots, each earning interest, with a two-tier rate that rewards giving notice before you withdraw.
Base rate
6%/yr
On any balance, instant access. No minimum, no penalty.
Boosted rate
10%/yr
Give 10 days' notice before full withdrawal. No partial withdrawals during the notice period.
GoalSave is held inside your transactional account — no separate application. Transferring in or out is instant inside the app.
Common login problems and fixes
"My PIN isn't working"
Tap "Forgot PIN" on the login screen. Verify with the OTP sent to your registered cellphone, then your ID number. You'll set a new PIN immediately.
"I'm locked out after too many attempts"
Wait 30 minutes for the temporary lockout to clear, then use "Forgot PIN". If still locked, call GoTyme on 0860 999 119.
"The app says my device isn't recognised"
You'll need to verify with an SMS OTP plus a fresh selfie for biometric re-match. This happens after a SIM swap, factory reset or new phone.
"I've changed my cellphone number"
Update inside the app under Settings → Profile → Cellphone Number, or call 0860 999 119 to have it changed manually.
GoTyme Bank contact details
Phone
0860 999 119
or +27 11 327 6244
service@gotyme.co.za
Web
gotyme.co.za
Help articles only
Frequently asked questions
Has TymeBank rebranded to GoTyme?+
Do I need to open a new account?+
Does GoTyme Bank have internet banking on a desktop browser?+
How do I log in to my TymeBank / GoTyme account?+
How do I register for a TymeBank / GoTyme account?+
I forgot my PIN — how do I reset it?+
Are TymeBank deposits safe under the new GoTyme brand?+
How much interest does GoalSave pay?+
Sources
- · GoTyme Bank official communications (rebrand announcement 22 January 2026).
- · GoTyme Bank pricing guide, gotyme.co.za, May 2026.
- · SARB Prudential Authority bank licence register.
- · Tyme Group corporate releases (engineeringnews.co.za, moneyweb.co.za, itweb.co.za, February 2026).
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