SASSA R350 Grant Online Application
How to apply for the SRD grant in 2025.
The SASSA Social Relief of Distress (SRD) grant provides R370 per month to unemployed South Africans. Here's how to apply online, what documents you need, and how to avoid common mistakes.
The grant was initially R350 (hence the name) but has been increased. Applications are done online through the official SASSA website.
Quick Facts
Grant Amount
R370
Per month
Application
Free
No fees to apply
Website
srd.sassa.gov.za
Official portal
Who Qualifies for the R350 Grant?
You must meet ALL of these requirements:
- South African citizen, permanent resident, or refugee with valid documentation
- 18 years or older (but under 60 - older persons should apply for the Old Age Grant)
- Unemployed and not receiving any income
- Not receiving any other social grant (except Child Support Grant)
- Not receiving UIF benefits
- Not receiving NSFAS funding
- Not a resident in a government-funded institution
- Income below R624 per month (means test threshold)
What You Need to Apply
Required Information
- South African ID number (13 digits)
- Cellphone number (for OTP verification)
- Banking details (for payment)
- Email address (optional but recommended)
Payment Options
- Bank account (FNB, Standard Bank, Capitec, etc.)
- Post Office (cash collection)
- Shoprite/Checkers/Boxer (cash collection)
- Pick n Pay stores
How to Apply Online (Step-by-Step)
Go to the Official Website
Visit srd.sassa.gov.za using your phone or computer. Make sure you're on the official .gov.za site - beware of fake websites.
https://srd.sassa.gov.zaClick "Apply for SRD"
On the homepage, click the "Apply" or "SRD Application" button. If you've applied before, you can click "Application Status" instead.
Enter Your ID Number
Type in your 13-digit South African ID number. Double-check for errors before submitting.
Enter Your Phone Number
Enter a cellphone number where you can receive an OTP (one-time PIN). This number will be linked to your application.
Verify with OTP
You'll receive an SMS with a 6-digit code. Enter this code on the website to verify your phone number.
Fill in Personal Details
Confirm your name, surname, and other details. Some information is pulled from Home Affairs using your ID number.
Choose Payment Method
Select how you want to receive your money: bank account, Post Office, or retail store (Shoprite, Pick n Pay, etc.). If choosing bank, enter your account details.
Declare and Submit
Read the declaration, tick the box to confirm you meet the requirements, and submit your application. Save or screenshot your confirmation.
Other Ways to Apply
Can't apply online? Here are alternatives:
Send "Hi" to the SASSA WhatsApp line:
082 046 8553
USSD (No Data)
Dial from your phone:
*134*7737#
Works without airtime or data
Phone Call
Call SASSA toll-free:
0800 60 10 11
Mon-Fri: 8am - 4pm
In Person
Visit your nearest SASSA office:
Bring your ID book/card and proof of residence
How to Check Your Application Status
After applying, you can check your status using these methods:
Online
Visit srd.sassa.gov.za and click "Application Status". Enter your ID and phone number.
Send "Status" to 082 046 8553 and follow the prompts.
Email saboreconsideration@sassa.gov.za with your ID number.
Phone
Call 0800 60 10 11 (toll-free) during office hours.
Why Applications Get Declined
If your application is declined, it's usually for one of these reasons:
| Reason | What It Means |
|---|---|
| Identity not verified | Your ID couldn't be verified with Home Affairs. Visit SASSA with your ID. |
| Income above threshold | SASSA found you or your spouse has income above R624/month. |
| Receiving another grant | You're already receiving a SASSA grant (excluding Child Support Grant). |
| UIF recipient | You're receiving or recently received UIF payments. |
| NSFAS funded | You're receiving NSFAS student funding. |
| Government employee | You work for government or a state-owned entity. |
| Bank account failed | Your bank details couldn't be verified. Update your banking details online. |
| Age not eligible | You're under 18 or over 60 (apply for Old Age Grant instead). |
How to Appeal a Declined Application
If you believe your application was wrongly declined, you have 90 days to appeal:
When Will I Get Paid?
Once approved, payments are made monthly. The SRD grant follows a different schedule than other grants:
- Payment dates vary - Check srd.sassa.gov.za for your specific payment date
- Bank payments: Money goes directly to your account on the payment date
- Cash payments: Collect at Post Office, Shoprite, Pick n Pay, or Boxer with your ID
- Uncollected payments expire - Collect within 3 payment cycles or funds return to SASSA
Beware of Scams
- • SASSA will NEVER ask for payment. The application is 100% free.
- • Don't share your PIN, OTP, or banking password with anyone claiming to be from SASSA.
- • Only use the official website: srd.sassa.gov.za (with .gov.za)
- • Beware of fake websites that look similar but have different URLs.
- • SASSA officials don't make house calls to collect information.
- • Report fraud to the SASSA fraud hotline: 0800 701 701
Frequently Asked Questions
Do I need to reapply every month?
No. Once approved, you're automatically assessed each month. However, you must ensure your details are up to date and you still meet the requirements.
Can I receive the R350 grant if I have a child grant?
Yes. The Child Support Grant is the only SASSA grant you can receive alongside the SRD grant.
What if I start working after being approved?
You must report any change in circumstances. If you earn above R624/month, you'll no longer qualify. Failing to report can result in having to pay back grants received.
Can I change my banking details?
Yes. Go to srd.sassa.gov.za, click "Change Banking Details," enter your ID and phone number, and follow the prompts to update.
My status says "Approved" but I haven't received money?
Check your payment date online. If the date has passed, verify your banking details are correct. If paying via cash, ensure you're collecting from the correct location with your ID.
How long does the application take to process?
Applications are processed within a few weeks. Status checks on the website will show "Pending" during processing. If pending for over a month, contact SASSA.
SASSA Contact Information
General Enquiries
- Toll-free: 0800 60 10 11
- WhatsApp: 082 046 8553
- Email: grantenquiries@sassa.gov.za
SRD Grant Specific
- Website: srd.sassa.gov.za
- Appeals: saboreconsideration@sassa.gov.za
- Fraud hotline: 0800 701 701