SASSA Status Check
Check your grant application status in minutes.
Applied for a SASSA grant and waiting to hear back? Here's how to check your application status online, via WhatsApp, SMS, or phone.
This guide covers status checks for all SASSA grants including the R350 SRD grant, child support grant, old age pension, and disability grant.
Quick Status Check Methods
Online (Fastest)
Check status instantly 24/7
srd.sassa.gov.zaSend "Status" to SASSA
082 046 8553Phone
Call the SASSA helpline
0800 60 10 11 (Free)For detailed enquiries
grantenquiries@sassa.gov.zaHow to Check R350 SRD Grant Status
The R350 Social Relief of Distress (SRD) grant has its own dedicated portal:
Go to the SRD Website
Visit srd.sassa.gov.za on your phone or computer.
Click "Application Status"
Look for the status check option on the homepage.
Enter Your ID Number
Type in your 13-digit South African ID number.
Enter Your Phone Number
Use the same number you registered with.
View Your Status
Your application status and payment details will be displayed.
What Your Status Means
Approved
Your application was successful. Payment will be made according to the payment schedule. Check your payment date.
Pending
Your application is still being processed. This can take 2-4 weeks. Check back regularly.
Declined
Your application was not approved. A reason will be given. You can appeal within 90 days if you believe the decision was wrong.
Referred
SASSA needs more information or documents from you. Visit your nearest SASSA office with your ID.
Common Reasons for Decline
| Reason | What It Means |
|---|---|
| Income above threshold | You or a household member earns income above the R624/month limit |
| Receiving another grant | You're already receiving another SASSA grant (except child grant) |
| UIF recipient | You're currently receiving UIF payments |
| NSFAS recipient | You're receiving NSFAS funding |
| Government employee | You're employed by government or a state entity |
| Failed bank verification | Your banking details couldn't be verified |
Check Status via WhatsApp
SASSA WhatsApp Line
Save 082 046 8553 to your contacts and send a WhatsApp message.
Step 1: Send "Hi" or "Status"
Step 2: Select the grant type from the menu
Step 3: Enter your ID number when prompted
Step 4: View your status instantly
Checking Status for Other Grants
For grants other than the R350 SRD grant (like child support, old age pension, disability), use these methods:
Phone
Call the SASSA toll-free line:
0800 60 10 11
Mon-Fri: 8am - 4pm
In Person
Visit your nearest SASSA office with:
- • Your ID document
- • Reference number (if you have one)
SASSA Payment Dates 2025
Grants are paid on specific days each month. Older persons and disability grants are paid first:
* If the payment date falls on a weekend or public holiday, payment is made on the last working day before.
How to Appeal a Declined Application
If your application was declined and you believe the decision was wrong, you have 90 days to appeal:
Current SASSA Grant Amounts (2025)
| Grant Type | Monthly Amount |
|---|---|
| Old Age Pension (60-74) | R2,180 |
| Old Age Pension (75+) | R2,200 |
| Disability Grant | R2,180 |
| War Veteran Grant | R2,200 |
| Care Dependency Grant | R2,180 |
| Foster Child Grant | R1,180 |
| Child Support Grant | R530 |
| SRD Grant (R350) | R370 |
* Amounts are updated annually, usually in April after the budget speech.
Beware of Scams
- • SASSA will NEVER ask for payment to process your grant application
- • Don't share your PIN or banking details with anyone claiming to be from SASSA
- • Only use official channels: srd.sassa.gov.za, 0800 60 10 11, or official SASSA offices
- • Report fraud to the SASSA fraud hotline: 0800 701 701
Frequently Asked Questions
How long does SASSA take to process an application?
New applications typically take 2-4 weeks. The R350 SRD grant is processed monthly, so you may need to wait until the next payment cycle.
Why does my status say "Pending" for weeks?
SASSA verifies your information against multiple databases. Delays can occur if there are verification issues. If pending for over 4 weeks, contact SASSA directly.
Can I check someone else's status?
You can only check status using the applicant's ID number and registered phone number. You cannot check on behalf of someone else without their details.
What if I changed my phone number?
You need to update your details on the SASSA website or visit a SASSA office. For the R350 grant, use the "Change Banking Details" option to update your phone number.
My payment is approved but I haven't received money?
Check your banking details are correct. For the R350 grant, you may need to collect cash at a designated point if bank payment failed. Check srd.sassa.gov.za for alternative payment options.
SASSA Contact Information
General Enquiries
- Phone: 0800 60 10 11 (toll-free)
- WhatsApp: 082 046 8553
- Email: grantenquiries@sassa.gov.za
R350 SRD Grant
- Website: srd.sassa.gov.za
- Email: saboreconsideration@sassa.gov.za
- Fraud: 0800 701 701